Support
Having trouble or just have a question? Here is how to get help.
Getting started
Open ArtMock and tap any room scene to begin. Upload a photo of your artwork, adjust the placement, and generate your mockup.
Free accounts include 3 mockup generations per month. Upgrade to Pro for 50 (monthly plan) or unlimited (annual plan) generations.
Subscriptions and billing
All purchases are handled by Apple via In-App Purchase. To manage or cancel your subscription, go to Settings → Apple ID → Subscriptions on your iPhone.
For refund requests, contact Apple Support directly at apple.com/support — refunds are issued by Apple, not by us.
Account and data
To delete your account and all associated data, go to Settings in the app and tap "Delete account", or email us at the address below.
Your saved mockups and favorites are tied to your account. Deleting your account permanently removes all your data within 30 days.
Contact us
Email: contact@artmock.com
Include your account email, a description of the issue, and a screenshot if relevant. We aim to reply within 2 business days. Pro subscribers are prioritised.